Privacy Policy
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At Homeward Threads, protecting your personal information is our priority. We value your trust and are committed to maintaining transparency about how we handle your data. This Privacy Policy describes how Homeward Threads (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.homewardthreads.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”).
For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
• Contact details including your name, address, and email.
• Order information including your name, billing address, shipping address, payment confirmation, and phone number.
• Account information including your username, password, and security questions.
• Customer support information including any communications you choose to send us.
Information We Collect About Your Usage
We may also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site, including:
• Device information.
• Browser information.
• Network connection details.
• IP address.
Information We Obtain from Third Parties
We may obtain information about you from third parties, including:
• Vendors and service providers who collect information on our behalf (e.g., Shopify).
• Payment processors who process your payment information securely.
• Online tracking technologies (e.g., cookies and web beacons) used to improve your experience and our Services.
How We Use Your Personal Information
We use your personal information to:
• Provide Products and Services: Fulfill your orders, manage your account, arrange for shipping, process payments, and handle returns or exchanges.
• Marketing and Advertising: Send you promotional emails, text messages, or ads tailored to your preferences.
• Security and Fraud Prevention: Detect and prevent fraudulent activity and secure your account.
• Communicate with You: Provide customer support and improve your experience.
Cookies and Online Tracking
We use Cookies on our Site to:
• Enhance functionality and remember your preferences.
• Analyze site traffic and user behavior with tools like Google Analytics and Facebook Pixel.
• Tailor advertising to your interests.
For more information on Shopify’s use of cookies, visit their Cookie Policy.
You can manage your browser settings to block or delete Cookies, but doing so may limit your access to certain features of our Services.
How We Disclose Personal Information
We may share your personal information in the following circumstances:
• With service providers (e.g., IT support, payment processors, shipping companies).
• With business and marketing partners for joint advertising or promotional efforts.
• To comply with legal obligations (e.g., subpoenas, legal requests).
• In the event of a business transaction, such as a merger or sale of assets.
We do not sell or share sensitive personal information without your consent.
Third-Party Websites and Links
Our Site may link to third-party websites or platforms. These sites operate independently, and their privacy policies govern their practices. We are not responsible for the content, privacy, or security of these sites.
Children’s Data
The Services are not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us to have it deleted.
Security and Retention of Your Information
We take reasonable measures to secure your information. However, no security system is impenetrable.
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.
Your Rights
Depending on your location, you may have the following rights:
• Access/Know: Request details about the personal information we hold.
• Delete: Request deletion of your data.
• Correct: Request correction of inaccuracies.
• Portability: Request a copy of your data in a portable format.
• Restrict Processing: Request limitations on how we use your data.
• Withdraw Consent: Revoke consent for specific data uses.
To exercise these rights, contact us at the email address below.
International Users
If you are located outside the United States, your data may be transferred, stored, and processed in the U.S. or other countries. We ensure appropriate safeguards for such transfers in compliance with applicable laws.
Contact
For any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: hobo.joes.help@gmail.com